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e-Tahiti Travel

e-Tahiti Travel offers a variety of tours, excursions and services ("products") through its website www.tahiti-excursions.com

Because our Terms & Conditions contain legal obligations, we encourage you to read them carefully. They form the basis of which bookings are accepted by e-Tahiti Travel.

Unless otherwise stated, purchases made through e-Tahiti Travel are subject to these Terms & Conditions; in all booking arrangements, the person making the bookings shall be deemed to have accepted these conditions on behalf of the persons named in the booking.

No variation to these Terms & Conditions shall be of any effect unless made in writing by and with the authority of e-Tahiti Travel.

Terms of Use

1- By using e-Tahiti Travel, you agree to be legally bound by these terms, which shall take effect immediately.

2- If you do not agree to be legally bound by all the following Terms & Conditions, please do not access and/or use the e-Tahiti Travel websites.

3- e-Tahiti Travel may change these Terms & Conditions at any time by posting changes online. Please review these Terms & conditions regularly to ensure you are aware of any changes made e-Tahiti Travel. Your continued use after changes are posted means you agree to be legally bound by these terms as updated and/or amended.

4- You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use website content (inclusive of text, images, URLs, pricing information, etc.) in any way except for your own personal, non-commercial use. Any other use of content requires the prior written permission of e-Tahiti Travel.

5- Your use of the website(s) is intended for personal, non-commercial use and/or to make legitimate requests to book the products or services offered. You agree not to use this site to make a speculative, false or fraudulent request. You agree not to use robots or other automated means to access this site, unless specifically permitted by e-Tahiti Travel.

6- e-Tahiti Travel does not charge a fee to amend or change the dates of an existing booking, as long as the request is received more than 48 hours ahead of the confirmed tour date. All date change requests and amendments are subject to availability by our suppliers and/or service providers. e-Tahiti Travel cannot guarantee the success of any date change request. If you request a date change the day before or the day of the tour, e-Tahiti Travel will attempt to honor your request, however changes may result in 100% cancellation fee.

7- Occasionally our suppliers and/or service providers make changes to tour dates, prices, inclusions, coverage, age requirements, etc. As a result, e-Tahiti Travel reserves the right to cancel, change or substitute any service, tour, ticket or product that you have booked at any time, for any reason. In such cases, if you are dissatisfied with the alternatives offered, you are entitled to a full refund of the original purchase price. Notwithstanding the above, when we are informed in advance by our agents, service providers and/or suppliers of a significant change to a booking and/or to a tour, product or event, we make every reasonable effort to notify the consumer as appropriate, in order to amend or re-issue the booking where feasible.

8- Prices listed on the website(s) are per person, unless otherwise specified.

9- Prices are shown in Euros and your card will be charged in Euros. e-Tahiti Travel will not endorse nor be held responsible for transation fees and/or commissions charged by your bank and/or credit card company. Please contact them for more information regarding this prior to making payment. 

10- Price quotations are subject to change without notice, until a booking has been confirmed.

11- Prices do not include tips/gratuities to tour directors, drivers or local guides; passport and visa fees; baggage and personal insurance; any items of a personal nature; and any beverages or food not specifically listed under "inclusions" on the product pages of the website(s)..

12- There is no charge for processing credit card payments.

13- Full payment by credit card is required to issue your vouchers after excursions confirmation.

14- Payment will be listed as e-Tahiti Travel on the credit card statement.

15- No refunds are available once a tour or service has commenced, or in respect of any package, accommodation, meals or any other services utilized.

16- Cancelling a booking with e-Tahiti Travel can result in cancellation fees being applied by e-Tahiti Travel, as outlined below. Additional fees may be levied by the individual supplier/operation (see your voucher for specific details). When canceling any booking, you will be notified of the total cancellation fee.

    • If you cancel at least 7 day(s) in advance of the scheduled departure, there is a 5 percent cancellation fee.
    • If you cancel between 6 and 3 day(s) in advance of the scheduled departure, there is a 50 percent cancellation fee.
    • If you cancel within 2 day(s) of the scheduled departure or fail to show up on the confirmed day of travel, there is a 100 percent cancellation fee.

17- You will receive a voucher for each tour, event or service booked.

18- You must provide the original, authentic voucher to the appropriate service provider in order to redeem your tour, ticket, or package. Your reservation cannot be honored or redeemed without presenting a valid voucher. For security purposes, when redeeming your voucher, you must present a valid photo ID and sign the voucher. This is for identification purposes and helps us to prevent fraud.

19- eTahiti Travel and its suppliers will not be held responsible for any damage, delay or irregularity, expense or liability arising from sickness, theft, labor disputes, machinery breakdown, quarantine, government restraints, war, weather conditions, nor for any additional expenses or damages due to changes in advertised schedules or services, or any cause beyond their control.

20- e-Tahiti Travel is registered with the Service of Tourism as a travel agency under Licence # 0018 issued by the Ministry of Tourism of French Polynesia. As such, all customer deposits are secured in a e-Tahiti Travel Trust Account.

21- Resolution of disputes :Any controversy or claim related to a eTahiti Travel tour shall be resolved by the Court of Papeete – Tahiti.

 


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